GIS Officers Master Chinese for Airport Efficiency


Nineteen officers from the Kotoka International Airport (KIA) Regional Command of the Ghana Immigration Service (GIS) have enhanced their communication skills in the Chinese language after completing a 12-week intensive course. The graduation ceremony, held in Accra, marked a significant milestone in breaking down language barriers between immigration officers and the growing number of Chinese visitors to Ghana.

As Ghana and China continue to strengthen their relationships in trade, tourism, and diplomacy, effective communication at the country’s busiest entry point has become increasingly important. Speaking at the ceremony, the Regional Commander of KIA, Deputy Commissioner of Immigration (DCOI) Edith Penelope Arhin, stressed the necessity of the initiative.

"We encounter more Chinese officials compared to other nationalities, making it essential for our officers to communicate effectively in Chinese," she noted. The training, therefore, aims to boost operational efficiency and enhance the quality of service at the airport.

The program was organized by the Chinese Embassy in Ghana and the Confucius Institute at the University of Ghana. Chancellor Wen Fulin of the Chinese Embassy expressed his pride in the officers’ accomplishments, emphasizing that the collaboration between Ghana and China would continue to foster positive bilateral relations. He encouraged the officers to build on their skills by advancing to Phase II of the Basic Chinese Course and eventually taking professional courses.

Professor Jim Wang, Director of the Confucius Institute, explained that the training not only covered language skills but also cultural awareness. "We ensured that officers learned about key aspects of Chinese culture, just as Ghana values its own traditions," he said. This cultural exchange is reciprocal, as the Confucius Institute also offers Twi lessons to Chinese students to promote mutual respect.

The officers shared that learning Mandarin posed some challenges, but the experience was ultimately rewarding. One officer expressed relief at being able to assist Chinese travelers more effectively, saying, "Before, it was difficult to help Chinese visitors, but now I can understand and guide them much better."

During the graduation ceremony, the officers confidently demonstrated their new language skills by conversing in Mandarin, showcasing their improved abilities. The initiative represents just the beginning of a broader effort to enhance global connections and improve service delivery at KIA.



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